I was recently asked by someone new to VMWare what is the quickest way to generate a log bundle that VMWare is asking for. I thought I would take the amount of time to generate a log bundle to write this article.
Navigate to the top bar in vCenter and right click on your vCenter Server
Click on Export System Logs
If you don’t need host logs just select Include vCenter Server and vSphere UI Client logs and you can click next.
If support is requesting host files too then select all the hosts you need to gather logs from and click next.
If you don’t need any of the above mentioned features then click Export Logs and it will begin the gathering process.
It will produce a ZIP file with the name VMware-vCenter-support-Year-Month-Day@time
Take this rather large file and upload it to the FTP site that VMWare or DellEMC provides you.
FYI; if you use winscp to upload the file it will be quicker.
Summary:
Once again, generating logs shouldn’t be a painful process. However, I will be the first to admit it can take forever to generate a VMWare log bundle. As always, I hope y’all found this helpful.