Generate VxRail 4.7 log bundle in vCenter 6.7

Have you ever been working with DellEMC VxRail support and they ask you to generate a VxRail log bundle or you get that generic reply from creating an R that requests logs?  I thought I would take a quick moment and show everyone the quick and painless way to generate a quick log bundle in 6.7 vCenter leveraging 4.7 VxRail.

Screenshot from the Generate a VxRail Log Bundle walkthrough at step 1; the step instructs the user to go to cluster level > Configure > VxRail Troubleshooting.

Go to cluster level > Configure > VxRail Troubleshooting

Screenshot from the Generate a VxRail Log Bundle walkthrough at step 2; the step instructs the user to go to cluster level > Configure > VxRail Troubleshooting.

Create

Screenshot from the Generate a VxRail Log Bundle walkthrough at step 3, showing Create Log Bundle; the step instructs the user to select the required logs.

Select the required logs.  I find majority of the time VxRail Manager and iDRAC will be sufficient.

Once you select iDRAC it will bring up all the hosts in your cluster and you will want to select them all.

Screenshot from the Generate a VxRail Log Bundle walkthrough at step 4, showing Requires host selection; the step instructs the user to select the required logs.

Generate

Now you just wait until the logs are gathered and zipped up into a file called:

VxRail_Support_Bundle_529bb0a5-49b5-b7c6-d0d0-5617b96dbfcf_2020-04-21_20_00_25.zip

Screenshot from the Generate a VxRail Log Bundle walkthrough at step 5, showing Log Collection; the step instructs the user to select the file and click download.

Select the file and click download

Summary:
As you can see it is a quick and painless process but I will admit if you don’t know where to look you can waste a lot of time searching around.  Once again, I hope y’all found this to be helpful.

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