AgentOps

The Agent Sprawl Crisis: How CIOs Should Register, Consolidate, and Retire Digital Workers

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TL;DR Sanctioned AI agents can create the same portfolio problems as shadow technology: duplicated capabilities, conflicting actions, unmanaged dependencies, excessive token spend, orphaned identities, and operational debt. The answer is not to stop business units from building. It is to require every agent to enter a governed lifecycle that begins before deployment and ends with … Explore: The Agent Sprawl Crisis: How CIOs Should Register,…

The Human-Agent Operating Model: How CIOs Should Redesign IT for AI-Augmented Work

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TL;DR The CIO’s AI operating model cannot stop at selecting models, deploying copilots, or funding agent pilots. It must define how a human-agent workforce makes decisions, executes work, owns outcomes, operates platforms, handles exceptions, and responds when an AI-enabled process fails. The durable model is centralized control with federated business ownership. Employees retain judgment, accountability, … Explore: The Human-Agent Operating Model: How CIOs Should Redesign…